Return Policy for Mdenhanced.com

Last Updated: August 31, 2023

Introduction

Thank you for choosing to shop at Mdenhanced.com, owned and operated by Mdenhanced, LLC. We understand that sometimes products need to be returned. Whether your item has developed a fault, is damaged or is no longer required, we are here to help.

Scope

This Return Policy covers all items purchased through our website, Mdenhanced.com.

Eligibility for Return

To be eligible for a return:

1. Timeframe: Items must be returned within 30 days of the purchase date.
2. Condition: Items must be unused, unopened, and in the same condition you received them.
3. Receipt: A copy of the original invoice or proof of purchase must accompany the item.

 

Non-Eligible Items

Some items are non-returnable, including:

1. Gift Cards
2. Downloadable software products
3. Personal care items
4. Sale Items

 

How to Return an Item

1. Request a Return Authorization Number (RAN): Contact us at info@mdenhanced.com with your order number and reason for the return.
2. Package Your Return: Place your item in its original packaging. Include all accessories, manuals, and documentation. Attach your RAN and proof of purchase.
3. Ship the Package: Ship your return according to the instructions provided in your RAN email. Note: You will be responsible for paying the shipping costs.

Return Address:

[Mdenhanced, LLC Return Address]

Refunds

1. Inspection: Once your return is received and inspected, we will notify you via email.
2. Approval: If your return is approved, your refund will be processed. Credit will be applied to your original method of payment within a certain number of days, depending on your card issuer's policies.

Partial Refunds

Partial refunds may be granted for:

1. Items returned more than 30 days after delivery.
2. Items not in original condition, or damaged for reasons not due to our error.
3. Items that are returned incomplete.

Exchanges

We only replace items if they are defective or damaged during shipment. If you need to exchange an item for the same product, contact us at info@mdenhanced.com.

Shipping Costs

You will be responsible for paying for your shipping costs for returning your item.

Shipping costs are non-refundable.

Handling Fees

A restocking fee of 15% will be charged for all returns that are not the result of our error.

Modifications to this Policy

We reserve the right to modify this Return Policy at any time. Changes and clarifications

will take effect immediately upon their posting on the website.

Contact Us

For any questions about this Return Policy or to initiate a return, please contact us at: Email: info@mdenhanced.co